Shipping & Delivery

Vallisee ships worldwide from a network of regional dispatch ateliers in Los Angeles, New Delhi, Dubai, Paris, Tokyo and Bangkok. When you order, we send your dress from the location nearest you that has it in stock, so transit is shorter and customs is simpler.

Delivery times

Destination	Standard	Express
United States	5 to 8 business days	2 to 4 business days
United Kingdom & Europe	6 to 10 business days	3 to 5 business days
Middle East & Asia	5 to 9 business days	2 to 5 business days
Rest of world	8 to 14 business days	4 to 7 business days

Times are from dispatch, after a 1 to 2 business day processing window. You receive tracking by email the moment your parcel ships.

Shipping cost

Standard shipping is complimentary on orders over $75. Express shipping is calculated live at checkout, and the price you see at checkout is the price you pay, with no surprise fees afterward.

Customs & duties

Because we dispatch from the region nearest you wherever possible, most orders clear without duties. Where local import duties do apply, they are the responsibility of the recipient and are set by your country, not by Vallisee.

Tracking

Every order ships with end to end tracking. If anything looks stuck, email support@vallisee.com and a real person will chase it for you.