Shipping policy
Shipping & Delivery
Vallisee ships worldwide from a network of regional dispatch ateliers in Los Angeles, New Delhi, Dubai, Paris, Tokyo and Bangkok. When you order, we send your dress from the location nearest you that has it in stock, so transit is shorter and customs is simpler.
Delivery times
| Destination | Standard | Express |
|---|---|---|
| United States | 5 to 8 business days | 2 to 4 business days |
| United Kingdom & Europe | 6 to 10 business days | 3 to 5 business days |
| Middle East & Asia | 5 to 9 business days | 2 to 5 business days |
| Rest of world | 8 to 14 business days | 4 to 7 business days |
Times are from dispatch, after a 1 to 2 business day processing window. You receive tracking by email the moment your parcel ships.
Shipping cost
Standard shipping is complimentary on orders over $75. Express shipping is calculated live at checkout, and the price you see at checkout is the price you pay, with no surprise fees afterward.
Customs & duties
Because we dispatch from the region nearest you wherever possible, most orders clear without duties. Where local import duties do apply, they are the responsibility of the recipient and are set by your country, not by Vallisee.
Tracking
Every order ships with end to end tracking. If anything looks stuck, email support@vallisee.com and a real person will chase it for you.